Follow the instructions to download and install the player. If your child has more than one Webkinz Pet, we always suggest adopting them onto a single account. My friend has a yellow smiley face – what does that mean? When you’ve watched your show, you can edit it or save it. Because Webkinz World is so much fun, it can be difficult to limit your child’s time on the computer. you cant even go back onto you old account. Doing this also helps to keep things more interesting around Webkinz WorldTM with new and exciting things happening every week! You can play with your Webkinz on the go using the Webkinz mobile app, available for FREE from the Google Play Store and the Apple App Store. No, your Webkinz Pet plush toy should not be washed in a washing machine. Just open the Dress Your Pet function while in the room. General troubleshooting steps for technical issues. Webkinz (ganz) announced that on Jan 19th, 2011 all expired accounts would be active again without having to buy a new pet. You will still be able to invite friends to play games and visit you, but they will not be able to send invitations to you. If you’ve already saved two shows, you will have to choose which show you want to overwrite with the new show. Next, wipe it again with a damp cloth, this time with no soap. I get a blank screen when I click on the site – what do I do? It will ensure that your KinzCash™ and information from both accounts will be combined. Your account information is shown at the bottom. As long as you collect all 30 gems, you can keep redeeming them for Crowns of Wonder! I’ve forgotten my user name – what do I do? Please note that if an account remains inactive for a period of 7 years, Ganz will then delete that account. If you have a high score in the Tournament Arena, you will see it on the ‘Scores and Achievements’ page tomorrow. You should also have a Today’s Activites building on your Map of Kinzville. If you want to turn on the Do Not Disturb feature, when your cell phone is on, just click the small button labeled “Do Not Disturb” above the ‘power’ button on your KinzChat cell phone. The best thing to do is look in all of the categories for whatever you are looking for. If you want to play with fewer limitations, you can adopt a Webkinz Pet using an Adoption Code, or become a Deluxe Member. For more information about how the jobs work, please click on the ‘I’ on the job board for instructions. Just like with other companies, you must call DirecTV 1-800-531-5000 to discuss your service agreement. Choose an emotion and an action from the drop down menus next to your actors. I’m not just gonna give away my account, no no no! There are 20 stones in each cave. You've completed your account update. What happened? When this happens, you get a new blank card to start a new game. We also have several arcade games that promote learning. Choose a camera angle. Click ‘next’ when you’re ready to continue. Please note though—only your active Webkinz Pet will lose happiness, energy or hunger while you play. It also means that you’ve earned a LOT of KinzCash. If they accept your invitation, they will be added to your list and you will be added to their list! Once you fulfill that first request, you will be awarded your pet’s adoption gift box. If you aren't sure which email address is linked to your 2K account, please verify this in-game from the Main Menu > Features > Settings > scroll to the very bottom to 2K Account … Why are my stats different than in my Quizzy’s Question Corner sticker book? Should we adopt our Webkinz Pets onto one account, or multiple accounts? Unfortunately, there’s no way of recovering a show that has not been saved. My plush Webkinz Pet didn’t come with an Adoption Code tag. Since people are always making great plays, their names are constantly being added to the ‘Great Plays’ list. However, my kinzpost mailbox is going to be FULL of reminders that my account has expired LOL! The best way to earn LOTS of KinzCash from the Arcade is to play the Game of the Day and to check out the “Today’s Activities” page to see if any games are giving out bonuses. Currently there is no limit on the number of friends you can have on the list for Full Members. The Webkinz Pet tag and the Adoption Code it contains is a valuable part of the Webkinz Pet product. How does one get permission to access KinzChat PLUS? First, you adopt your pet and name it. How does DO Not Disturb work? Wacky’s Bingoz is a special activity that you can do every day in Webkinz WorldTM. Just click on the trophy button next to your Family Score (at the top of the screen) to see all of the milestone prizes and which one you’ll earn next! Before you do, Arte will make you a one-time offer to buy it from you. There are … The floating prizes are something special! If you’ve forgotten your user name and if you have provided a Parent’s Email for your account, just click on the “Forgot Login?” button on the log in page and then enter your Parent’s Email address. The Today’s Activities page is located in the “Things to Do” menu. You can take it to the Wish Machine, located in the Wish Factory. You will be unable to re-enter the Feature Codes in your new account. Mom of Shimmer. Some things might be a bit harder to find, but generally if you are looking for a game that you play in your room, or looking for books, treadmills or stuff to add to the Webkinz Studio, you’ll find them in the Fun Stuff category. An e-mail has been sent to your parents at, Congratulations! When your account expires you will have 14 days to renew your account, after which you will no longer be able to access your Webkinz account. A: You can buy food for your pet, furniture for your rooms, games to play and even more pets to add to your Webkinz Family! Please enter your parent's or legal guardian's email below: You do not have permission to log in using social connect. We have done this because we want your Webkinz Pet to rest and play before they work again. If you use the coupon, you will get an extra Wacky’s Bingoz ball! Before your account terminates, you will be notified by KinzPost, so you know to adopt a new pet. Please note that not all games and features on Webkinz.com are included on the Webkinz mobile app. Advertisements are clickable and may take users off of the Webkinz website. You will see the three items in the gift; one of those items will be a blue present. If you want to allow people to ask to join your Friend list in the Clubhouse, click the button “Click to allow invites.” If you do not want people to be on your Friend list, click the button below the words, “Click to block invites.”. You will be able to login to your account after 24 hours. Remember me on this computer (do not select this option on public or shared computers). Arte only gives you one chance to tip him. The Crown of Wonder is like a trophy your pet can wear! Webkinz - the stuffed animal that comes alive online in Webkinz World. In addition, if you clear your device’s cache or remove cookies, certain third party advertisements may be viewable on the Webkinz.com home page, login and logout pages and certain pages or activities presented after you log-out. How come some Webkinz Pets in stores or on eBay are so expensive? If an account remains archived for 7 years it will then be automatically deleted. If you can’t find them at your local retailer, you can order a variety of Webkinz plush pets directly from Ganz here. Drag and drop three foods onto it and press “cook” to make a delicious dish. Thus, we limit access to these games to once per day. If you need assistance providing access or unblocking these IP addresses, please call the manufacturer of the software you are using. If you do not renew your Full or Deluxe Membership after one year, you will become Free Player. Remember that if you select this option, others accessing Webkinz WorldTM on the same computer may be subject to the Limited Advertising Option as well. If your parental control software is blocking the use of Webkinz WorldTM, try giving access to the following IP addresses: 66.48.69.98 We control everything the users are able to say. How do I delete a Webkinz Pet and start over? The content on Webkinz.com is available in ENGLISH only. To get another Webkinz Pet, you need to buy another Webkinz Pet plush toy. If you have run out of Learn and play questions, you can always check the Trivia Archives section to see if there are any Daily Trivia questions from the past year that you might not have answered yet. Just click on the stove, cauldron or barbecue and it will open up. To add the packs or play sets to your studio, just open your studio and then click on “Add new Actors/Sets.” Drag and drop the actor or play set from your dock into the box on the screen. If you sell a collection box, you are not selling the gems inside. To turn off the “Do Not Disturb” feature, just click the button labeled “Do Not Disturb” again. You can leave the clothes in your Dock, if you want, or you can buy a dresser, toy box, or drawers and store them in there like you would any other object. Tabby said I don’t have the prerequisite – how do I do the job? While you can always buy regular items again, be extra careful with rare or special items, as they cannot be replaced. Bring your questions here. When your account does expire, you will have a grace period of 14 days, after which you will no longer be able to access your Webkinz account. You get a Feature Code with all Webkinz Plus products. If yours did not come with an Adoption Code, please take it back to the store where you bought it and get another Webkinz Pet that has an Adoption Code. You can buy foods by clicking on the food and then clicking ‘BUY.’ The foods you’ve purchased will appear in your Dock. Remember; it’s not around very often, so don’t miss it! As well, check the tag on your Webkinz Pet to make sure your computer has the minimum requirements to run Webkinz WorldTM. Your Family Score can only EVER go UP. If you currently have separate Webkinz Newz and Ganz Parent Club accounts, this step is very important. We are very selective about the content of third-party advertisements and the products and services being advertised through third-party advertisers on the Website. When you click the crown icon, Arte will ask if you want to trade your gem collection in for the crown. There are several cookbooks available in the Fun Stuff section of the WShop including Totally Blendin’ for the blenders, The Art of Sandwiching for the sandwich makers, and Simply Delicious for the stoves. Please note that adopting hundreds of Webkinz Pets on a single account will potentially slow down your gameplay experience if you only have the minimum system requirements. 66.48.83.161 If you find that a third party advertisement appears for some reason, after you have elected this option, please report it to our Customer Service team so we can have it removed. I had played in the last year, but that isn't what kept an account active. Arte rarely ever makes the same offer twice, except for the Gem of the Day. You can also adopt a virtual-only version of a Webkinz Pet directly from the WShop or from the Ganz eStore. Which category of users may select the Limited Advertising Option? You can play games in the Arcade, or compete against other players in tournaments. On Webkinz.com, players discover a whole world of fun while they adopt and play with their pets, decorate rooms, complete challenges, play games, collect prizes, and chat with their friends! As kids love getting free prizes, naturally these features are highly popular on our site. ET to request your KTN expiration date. mci10.webkinz.com Webkinz Accounts will never expire! What membership do I get for adopting a Webkinz Pet? Remember, with each additional adoption, you get some awesome presents! I completed a sub-category. You can also find other special objects that are only found in the Curio Shop. If you are about to tip him and click somewhere else before you select an amount, it will count as your tip. To use the Blender, pick one up from the WShop and put it into your room. If Adobe Flash Cookies are used (when the served content contains video clips or animation, for example), you may need to access your Flash management tools from the Adobe website (http://www.adobe.com) directly. But each day after midnight, all Pet Care hearts will go down by 25 points. How do I turn off my child’s access to KinzChat PLUS? While you cannot print the “How to Draw” pages in the book, you can always log into Webkinz WorldTM, open the book and draw while you look at the computer. We also have our Webkinz Pets, Webkinz products and our Webkinz branding throughout the Website, but do not consider that to be “advertisements.”. To learn how to clear your web browser’s cache, click here. When their face turns green again, you will be able to invite them to play games again. Getting on the high score list can be tough sometimes. This is why it is very important to keep your Adoption Codes in a safe place at all times. The toys are similar to many other small plush toys; however, each Webkinz toy has an attached tag with a unique "Secret Code" printed on it that allows its owner to play with their pet in the "Webkinz World" website. To learn more about and manage Flash cookies, visit http://www.adobe.com and make changes at the privacy setting panel. What are browser Cookies and does Ganz use them? Drag them into the boxes. 1)  Ask your parents to check their email (and junk box folder). While there is no official limit to the number of Webkinz Pets you can adopt, we recommend that you do not adopt more than 100 pets on a single account, as this may affect the speed of your account depending on your system’s technical limitations. I would guess that a full member would be an account that has not expired. Click on the coupon to use it. Sorry, but once you’ve answered a question, that’s it! To make the pet more real, we decided it could be happy or sad, hungry or full. If your webkinz account is going to expire then, go to Customer Service and read, "Adoption and Account issues" then you will know how to renew your account. You can answer quizzes in Quizzy’s Question Corner. To find more actors or sets, please visit the WShop’s “Fun Stuff” section and pick up some actor packs or play sets. The next time you visit us, just click on “Log In” and enter the user name and password you picked when you first registered. It is getting bigger and better every single day! If you have found a gem, you will need to go back to the Curio Shop to put it into your collection. You will receive a free medium room with the first 10 Webkinz Pets that you adopt. You should see any items you’ve bought or moved around during your current play session. kinzpost.webkinz.com Any personal information collected by Ganz is also never disclosed to third parties, and is not used for third party advertising purposes. I can’t see everything; some things are cut off on the bottom. Guess what? If an account remains inactive for a period of 7 years, Ganz will then delete that account. No matter how many TV studios you purchase, all of your studios will have the same shows on them. Be sure to choose a new password that is easy for you to remember, but difficult for other people to guess. It will open up a map of 5 mines where you can search for gems. KinzTime is our way of setting a standard time by which everyone can figure out when scheduled events, like daily activities, are happening in Webkinz WorldTM. To watch the bonus dice spin, just open your Webkinz Pet’s welcome gift as usual (by dragging and dropping it into your room). Click ‘Get Sandwichin’ to make a sandwich. Once you’ve created your FREE account, you will be able to play on the site with certain limitations. Why can’t I use a certain word in my TV show? Before your account expires, you will be notified by KinzPost so you know to adopt a new pet. A great way to keep lots of Webkinz Pets happy is to make sure you spend a few minutes with each Webkinz Pet each time you’re in Webkinz WorldTM. Those items can still be found under their relevant tabs in the Dock. I don’t get how a job works – can you give me more instructions? Just click the PLAY button on the home page to sign up for your FREE account! Webkinz World™ also helps to teach children about responsibility, caring for a pet, and getting along with others. Where do you permit Advertisements on the Webkinz site? You got to choose whether your Webkinz Pet is a boy or girl when you adopted it. While some players will earn several milestone prizes right away, we have put maximum limits on earning Family Score, so everyone will still have prizes to look forward to! Just click on the PLAY button on the home page to get started. To make sure your new Webkinz Pet gets on the same account, log in first and then visit the Adoption Center to adopt your new Webkinz Pet. How did you come up with Webkinz WorldTM? Questions most frequently asked by parents. In the KinzChat PLUS area, players can type what they want, but restricted words and phrases will not be displayed to the other players. Just look in the arcade menu for the apple/textbook icon on a game tile to see which ones have educational content. As you earn Family Score, you’ll also win prizes! While most inappropriate words cannot be used, we may later determine that your user name is not appropriate for Webkinz WorldTM. Taking care of your pet matters! The important thing to know about the Pet Care Heart is that unlike their Happiness, Hunger and Energy meters, a full or empty Pet Care Heart does NOT affect your pet in ANY way. Issues with your account, the adoption process, and what you get for each adoption. Webkinz members cannot lose KinzCash playing any of our games. The background in any treetop room will change depending on the time of day. Play online with your friends and their pets too! How do it turn it on and off? In order to play in KinzChat PLUS, a parent must first grant access to this child. Just go to the WShop and click “sell.” Drag and drop your coin into the box and click “sell.” You’ll get the KinzCash from the sale added to your KinzCash total. You will also get the option to buy both underwater and treetop rooms when you’re a Deluxe Member. This means that new names are always replacing old ones (the older great plays move toward the bottom of the list, and the newer ones appear at the top). Please create a GanzWorld username and enter your password below: Your new GanzWorld account login information will be emailed to you shortly. If you’ve forgotten your user name but haven’t provided a Parent’s Email address, you will need to send an email to our Customer Support team at: webkinzsupport@ganz.com. Be sure to visit him and buy an item or give him a tip every day, and he will recognize you in no time! Ms. Birdy will take you through how to add another Webkinz Pet to your account using an Adoption Code. We ask this information for security purposes. How many are there? We understand that some of our games and jobs may be difficult for younger users, but our research and experience has shown that our younger audience can quite enjoy the site with the support of an adult. Ads may appear within Webkinz WorldTM, as well as on the home, login, and logout pages, and the pages appearing after the logout page. To grant access please have a parent go to the Parent’s Area using the button link on our home page. Just drag it into your room and it will open up. We have made every attempt to identify that the Adoption Code is necessary to the adoption of your Webkinz Pet. For more information, please check out the Code Catalogue in the Code Shop. In the KinzChat PLUS area, players may type using their own words and phrases as long as they are not on the excluded list of words and phrases developed for this form of chat. All Webkinz Pets must be sold with an Adoption Code. Parents can log in to their Parent’s Account in the Parent’s Area which can be accessed using the button link on our home page. For mobile: The My Pets button is in the Things to Do Menu. If an account is inactive (i.e., if you do not log in) for more than 18 months, it will be archived. Drag the present into your room and it will open up. Questions about Quizzy’s Question Corner and the Employment Office. Please choose your user name and Webkinz Pet name carefully. Arte didn’t let me tip him and I hadn’t tipped him yet – what happened? While playing with your pets, their Pet Care Hearts will ONLY go up. For every 10, 15th, 20th, 25th, etc., pet adopted, you will also receive a Super Bed bonus gift box, which you can open and choose from a selection of amazing beds! If you have not used the Adoption Code and you are sure it is correct, you will need to send an email to our Customer Support team at: webkinzsupport@ganz.com. Of course we wanted it to be as fun as possible so we added games and trivia and lots of fun items that we thought players would enjoy working for to purchase for their Webkinz Pet! Webkinz World™ is a wonderful place to play. When you finish the update, your accounts will be merged! Can I still play games when I have Do Not Disturb on? Younger users can also enjoy other methods of making money, including the Wheel of WOW and Wishing Well 2, and best of all, the 5-6 year old questions in Quizzy’s Question Corner – over 1000 age appropriate, curriculum-based questions that make KinzCash faster than any of the games. If you collect all 30 of the different gems, you will be able to trade it for the Webkinz Crown of Wonder! Webkinz WorldTM sounds awesome – how do I sign up? Thanks for letting us know. Every month the magic scoreboard fairy comes along and clears off all the monthly high scores, so everyone has another chance to see their name up in lights. Additionally, Webkinz does not condone the sharing of passwords between players as it can result in the breaching of accounts and loss of KinzCash and items. I was on the Great Plays list…now I’m not. For my Windows 10 PC, my password is set to expire every 90-days. Also, if your child does not log in to their account for 18 months it will be archived. We have a whole team of people here always working on new ideas to make Webkinz WorldTM better for everyone. unfortunatly yes after a year. Webkinz WorldTM began on April 29, 2005. To upgrade to KinzChat PLUS a parent must grant access by using the tools in their Parent’s Account. First, you pick up a studio at the WShop. What do you get when you unlock a Feature Code? For your first Webkinz Pet, you get 2000 KinzCash; for your second through tenth adoptions, you get 2500 KinzCash, an exclusive item and a medium room; for your eleventh and beyond, you get 3500 KinzCash, an exclusive item and either a Super Bed or a roll on the bonus die. Just leave Quizzy’s, visit the Map, and return to Quizzy’s and you will be able to earn bonus KinzCash on the featured questions. Can I change my user name or Webkinz Pet name after I have registered? We use cookies, which are pieces of information that our website sends to your computer while you are viewing the website. When you are visiting a friend in Webkinz World™, you cannot use their Studio, and they cannot use yours. Ganz provides each retailer with a suggested retail price. If you don’t visit Arte in the Curio Shop for awhile, it is possible that he will not remember you when you do visit him again; Arte sees SO many different customers each day! Also, if you have entered any Feature Codes into this account, once the account is reset, the Feature Codes and all associated prizes will be lost. You will find a PRINT button underneath the Adoption Certificate. Gambling requires that a player put in a wager to play, and hence have the chance to lose that wager. The way to fill up a pet’s heart the fastest will be to respond to a pet request. This means that you’re one smart cookie. The new gem should be there! She brought it back and has set it up in her Wish Factory for you to use. It will not show up while you are in a game, so keep your eyes open!
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